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Feature · Supply chain monitoring
Know what is happening in the supply chain – before it arrives.
Most companies see their supply chain only once something is missing or defective. EnterpriseCAQ makes it visible and reportable: from a sub-supplier in tier 3 to a serial number in the field – and lets suppliers report their own status before the phone call becomes necessary.
The supply chain as a picture, not a guess.
Who supplies what to whom? The supply chain visualisation answers that as an interactive graph.
- Supply chain visualisation across every tier: tier 1 suppliers with their sub-suppliers and their sub-suppliers as a graph
- The supply chain documented down to the individual serial number – the life history of every unit knows where it came from
- Sub-suppliers get the same portal access as tier 1 partners – the chain reports at every level
- From a field failure back to the source: root cause analysis along the documented chain instead of email detective work
Suppliers report for themselves – through the partner portal.
Instead of chasing status by phone, partners deliver their figures straight into the system – structured, typed, analysable.
- Reporting topics for the whole delivery cycle: delivery planning and status, production planning and results, capacity and stock
- Quality included: QC results, audit results and complaint rates straight from the supplier
- Tool monitoring: partners report the condition of tools you provided – matching the internal maintenance tracking
- Sustainability and compliance reports, with an attached record where required
- Recurring tasks request reports on a schedule – a monthly capacity report or quarterly compliance runs by itself
- Data protection built in: personal data and customer data are not part of the portal push – a curated field contract, data classification with an NDA gate and separate databases make sure of that technically
Reports out of reports.
Everything the chain reports lands in the internal QMS as structured data – not in a mailbox.
- Every portal report is stored as a typed record on the supplier – queryable, filterable, audit-proof
- Supplier assessment and reporting: quality results, delivery reliability and complaint rates feed the rating
- Reports through the reporting module – including against the previous period
- Anything unusual leads straight into an action, a complaint or an audit – without a change of medium
How partners work inside the portal is shown on the Partner portal page; where each individual serial number comes from is shown by the Product life record.