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KPIs · Reporting
Steering instead of gut feeling.
The data arises anyway – with every action, every complaint, every audit. EnterpriseCAQ turns it into metrics and reports that can carry a management review rather than decorate it.
KPIs and objectives.
Metrics are part of the platform core here – every module feeds them automatically.
- Quality objectives with metrics and targets – the thread through ISO 9001 clauses 6.2 and 9.1
- A control centre with overview tiles across all modules: open actions, complaints, inspection orders, stock
- Dashboards for everyday work, kiosk displays (QM dashboards) for the shop floor
- Notifications keep owners up to date – without them having to pull a report
Screenshot: control centre / KPI overview (to follow)
Reporting with depth.
A report that cannot answer follow-up questions is just a graphic.
- Reports across every quality topic – actions, nonconformities, complaints, audits, risks and more
- Detail filters per topic (status, origin, user and so on), freely combinable
- Comparison with the previous period: the same analysis set against the last period
- Object reports: the way back from a metric to the individual objects behind it
Screenshot: reporting with filters and comparison (to follow)