Process map · BPM

Processes that actually do something.

Most process maps are posters: drawn once, never lived. In EnterpriseCAQ the map is a model that reaches through – process steps have gates, and gates trigger real objects in the system.

From the overview into the detail.

The map divides the company into management, core and support processes – and every process can be opened.

Main and sub-processes as an interactive map, connected to the platform’s system processes
A turtle diagram per process: input, output, resources, metrics, risks – the audit view under ISO 9001
Editing is locked by default: changes to the process model happen deliberately, not by accident
Process owners and descriptions right on the object

Process map in EnterpriseCAQ: management processes, core processes from marketing to after-sales, support processes and continual improvement – from customer requirements to customer satisfaction — The process map – management, core and support processes in context

Stage gates that reach through.

Here a gate is not a symbol but a trigger.

Stage gates on process steps: passing the gate means meeting defined conditions – or the system reacts
Auto-triggers create real objects: a new complaint raises the intended cases automatically, a failed gate creates an action
The drawn process and daily practice therefore stay in step by construction
Changes to gate behaviour are traceable and can be configured per tenant

Stage gate control of the sub-process “handling nonconformities” in EnterpriseCAQ: gates from capture through immediate action, root cause analysis and CAPA to closure, each with its criteria — Stage gate control – every gate with the criteria that must be met

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